Terms & Conditions

RECOMMENDATIONS
To carry out the different tourist activities in the City of Cusco, it is advisable to wear comfortable or preferably trekking shoes, sunscreen, personal hygiene implements, sunglasses, a warm jacket, a camera, and a backpack to carry your essential belongings on tour, insect repellent.

BOOKING CONDITIONS
Rates are based on USD dollars per person. and includes legal taxes for Peruvian or resident passengers. This package is subject to availability and price adjustments due to availability. Rates are reconfirmed at the time of making the reservation. We need the embarkation and disembarkation point, for the pick-up schedule.

VALIDITY
Valid to book until January 1 to December 31, 2023.
Not Valid for special dates (Holy Week / National Holidays / Christmas and New Year). Ask our staff about pricing for these dates.

RESERVATION POLICY
Due to the reservation policies of the providers, we require Individual reservations: Complete passenger data 30 days before the start of services—group reservations: Preliminary list of passengers 60 days before the arrival of the group.

PAYMENT POLICY
An advance of 50% of the total cost of the services is requested, it must be made at the time of confirming the reservation to guarantee the spaces. The balance can be paid directly in our office upon arrival.

CHANGES AND CANCELLATIONS POLICY
Date changes may be possible up to 14 days before departure with a penalty of 30% of the total cost of the package and according to the availability of tickets to Machupicchu.
The cancellation once the package has been reconfirmed by our reservation agents and all the purchase of the income has been made, hotel reservations, trains, and transportation as appropriate, a 50% non-refundable penalty will be applied.
In case of cancellation 48 hours before the start of the package, Then it will be considered as a NO SHOW and 100% NON-REFUNDABLE.

RESPONSIBILITIES
The agency limits its liability for reimbursement for services not provided and failure to comply with the services contracted by us. Viajes Cusco cannot be held responsible for injuries, losses, accidents, delays, or irregularities caused by omission or negligence on the part of the companies or individuals that provide or conduct transportation, lodging, or other related services, nor by natural phenomena, diseases, war, quarantine, strikes, or by interventions by the Police, customs or health regulations or other factors beyond their control. The agency reserves the right to change any tour or excursion if it deems it necessary in order to provide a better travel experience. Viajes Cusco is not responsible for the required visa or vaccination procedures.

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